L

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Friday, July 21st, 2023 4:37 PM

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home phone not ringing

My landline is not ringing or it rings once and then doesn't ring anymore.  I see the caller id on my phone and on the tv.  I have reset the modem, there is no call forwarding or numbers being blocked. I can't keep calling every day but it happens every single day.  it was fine for like 4 months and now it happens every single day and nothing has changed in my house.  i have seen other people that this happens to online but there have been no solutions.

1 Message

1 year ago

Hi Xfinity and Lisa,

I have exactly the same issue right now. There is a dial tone and you can call out, but several days ago in the 561 area code, the phone stopped ringing. Why can't Xfinity resolve this issue without having to send out a technician in SEVERAL DAYS! 

This service is horrible. 

We have unplugged all the phones and tried a simple telephone and none of them ring. 

Martin

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