U

Visitor

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2 Messages

Thu, Sep 16, 2021 7:18 PM

Home Phone not getting voicemail (second request for advice)

When calling home phone and it isn't answered, the message states "wireless caller not available" and disconnects. will not accept a voicemail. This is not a wireless phone. Have restarted modem numerous times. Can access voicemail from home phone. 

Official Employee

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195 Messages

1 m ago

Hey there, I appreciate you bringing this to my attention, I am happy to look into it for you. Can you please send me a private message to Xfinity Support with your name and address?

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