perrandy's profile

Contributor

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31 Messages

Friday, September 30th, 2022 11:06 PM

Closed

hi i would like to downgrade to internet only

hi i would like to downgrade the phone landline service and stay internet only 

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Accepted Solution

Official Employee

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695 Messages

3 years ago

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

Contributor

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31 Messages

@XfinityXavier​ thank you i have already solved this issue through the phone. thank you very much for your help 

Official Employee

 • 

695 Messages

3 years ago

Awesome, I am glad to hear you've already been assisted. If you need any further assistance or have any questions or concerns you can always find the help you need with your Xfinity support website. Have a great day! 

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