Visitor
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1 Message
get phone number for new landline
We already have an Xfinity account that includes both internet and voice. We have installed a new landline phone and can get a dial tone on it, but it has no number. How do we get a number--either our old number with Frontier, or a new number? If a new number, can we specify the number we would like to have?
XfinityAdrienne
Official Employee
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2K Messages
2 hours ago
Hey there, @user_qxyspt! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I completely understand wanting to ensure you have all the details of your new landline with Xfinity. When you attempt to make a call, are you unable to complete the call? If your account with Frontier is still active, we could look into porting the phone number to Xfinity if you would like. The number must be active with the other provider. Please let us know.
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