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Visitor

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3 Messages

Tuesday, July 19th, 2022 1:49 AM

Closed

Gateways claim to link cordless phones

All the newer Xfinity gateways claim to link cordless phones directly through CAT-iq 2.0. At the bottom of the page it specifically says "CAT-iq 2.0 is a digital communication standard, used primarily for cordless phone systems. CAT-iq 2.0 handsets can be paired with the Wireless Gateway." I would assume this would be convenient so I don't have to run my phone through the house wiring to a base and I may be able to have more phones than my base can handle.. However, there are NO instructions anywhere on how this is done. Has anyone successfully linked a coordless phone directly to their gateway?

Problem Solver

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1.4K Messages

2 years ago

@user_05e14e Hello! I would be happy to look further into this for you and see what I can find on my end! May I ask what model gateway you are using?

Visitor

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3 Messages

@XfinityAbbie​ Hi, thanks. I have one of the new XB8s but the 6s and 7s also claim this capability.

Problem Solver

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1.3K Messages

Got it! Those phones normally have a wifi menu. Does that show on the cordless phone at all? 

I no longer work for Comcast.

Visitor

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3 Messages

Yes it does. Connecting as a device to the gateway works but can't figure out how to associate it with my Xfinity home phone number and get it to ring.

Problem Solver

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567 Messages

Thanks for the details! Since you have it connected, are you able to get a dial tone at all?

I no longer work for Comcast.

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