U

Visitor

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1 Message

Monday, October 3rd, 2022 8:07 PM

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Disable Voicemail

Anyone know how to disable the xfinity voicemail service so my own machine picks up and not xfinity?

Thank you

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Official Employee

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6.9K Messages

3 years ago

Hello, @user_7ce57a! That's a great question. I had to do some research and luckily got the help of one of my awesome peers who stated you can Change the Number of Rings Before Your Voicemail Answers, which would allow your answering machine to pick up. You'll also want to be sure that your answering machine is set to pick up on less rings than our voicemail in order for this to work. I hope this helps! 

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