For 8 years I have had an Xfinity land line and calls went to my phone's voicemail. Recently, all calls are going to the Comcast voicemail, which is NOT what I want. How do I remove this? I am the account owner, this is a Comcast/Xfinity landline. There are no Chat buttons in this forum to start any conversation. I have read the other Xfinity suggestions, and guess what, my account doesn't have those settings. Besides spending forever on the phone with Comcast/Xfinity , how do I remove this action that I don't want and didn't ask for?
Some accurate and real answers would be appreciated.