Are you using your iPhone with our Xfinity Voice service, or the Xfinity Mobile service?
Our team here on social media (Facebook, Twitter, Reddit, and our Forum) cannot work with Xfinity Mobile accounts, as we do not have access to any of the training, systems or tools that team uses, as a matter of security, so for Xfinity Mobile feature questions you'll want to contact those experts directly.
You can contact our Xfinity Mobile support center via any of the following methods: • SMS Text Message: 1 (888) 936-4968 • Phone: 1 (888) 936-4968 • Chat: https://www.xfinity.com/xfinityassistant/?channel=xMobile
CCGina
Official Employee
•
800 Messages
1 year ago
Hi there, @user_092893!
Are you using your iPhone with our Xfinity Voice service, or the Xfinity Mobile service?
Our team here on social media (Facebook, Twitter, Reddit, and our Forum) cannot work with Xfinity Mobile accounts, as we do not have access to any of the training, systems or tools that team uses, as a matter of security, so for Xfinity Mobile feature questions you'll want to contact those experts directly.
You can contact our Xfinity Mobile support center via any of the following methods:
• SMS Text Message: 1 (888) 936-4968
• Phone: 1 (888) 936-4968
• Chat: https://www.xfinity.com/xfinityassistant/?channel=xMobile
If this is related to your Xfinity Voice service, this article has the steps to disable the voicemail feature, but please let us know if you have any trouble: https://www.xfinity.com/support/articles/manage-voicemail-features-in-xfinity-connect
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