VogelJohn's profile

New Poster


1 Message

Tue, Aug 4, 2020 1:00 PM

Changing the name that pops up when I call

My wife died on February 1. However, when I call friends on my xfinity phone line, her name pops up.  My friends find this very disturbing. 

I have called xfinity 4 times and spoken with a customer service representative who promises to fix the problem so that my name pops up. But it seems like something beyond Comcast's capabilities. Any suggestions other than switching companies?


No Responses!

New to the Community?

Start Here