jch00's profile

Regular Visitor

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8 Messages

Monday, June 15th, 2026 7:13 PM

Can't access Xfinity Voice Settings

Can't access Xfinity Voice Settings.

have cleared cache, tried multiple browsers and computers, also it does not work with app on phone

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Visitor

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2 Messages

3 days ago

I have a hearing problem and I desperately need to access the VOICE MAIL website. I have not been able to access the voice mail website for the last 3 days. That Assistant Xfinity is pure garbage. I have been tossed around 5 live agents -- these live agents only give CANNED responses from the Xfinity help. I am disgusted.  Yesterday, supposedly the issue was escalated -- no result from escalation so far.

Official Employee

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2.5K Messages

24 hours ago

We appreciate you meeting us here in our community, @jch00, about the trouble with accessing your Xfinity Voice settings. To sign in to your settings you can follow the steps here: 

 

Web browser
-Sign in to your Xfinity Voice with your Primary or Manager Xfinity ID and password.


Xfinity app
-Open the Xfinity app.
-Tap the Services tab.
-Under Home Phone, select View Xfinity Voice features.
-Tap the Settings wheel icon (Xfinity app sign-in may be required).
-Tap Settings, then the Menu drop-down.

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