Regular Visitor
•
8 Messages
Can't access Xfinity Voice Settings
Can't access Xfinity Voice Settings.
have cleared cache, tried multiple browsers and computers, also it does not work with app on phone
Regular Visitor
•
8 Messages
Can't access Xfinity Voice Settings.
have cleared cache, tried multiple browsers and computers, also it does not work with app on phone
user_99znap
Visitor
•
2 Messages
3 days ago
I have a hearing problem and I desperately need to access the VOICE MAIL website. I have not been able to access the voice mail website for the last 3 days. That Assistant Xfinity is pure garbage. I have been tossed around 5 live agents -- these live agents only give CANNED responses from the Xfinity help. I am disgusted. Yesterday, supposedly the issue was escalated -- no result from escalation so far.
0
XfinityLinda
Official Employee
•
2.5K Messages
1 day ago
We appreciate you meeting us here in our community, @jch00, about the trouble with accessing your Xfinity Voice settings. To sign in to your settings you can follow the steps here:
Web browser
-Sign in to your Xfinity Voice with your Primary or Manager Xfinity ID and password.
Xfinity app
-Open the Xfinity app.
-Tap the Services tab.
-Under Home Phone, select View Xfinity Voice features.
-Tap the Settings wheel icon (Xfinity app sign-in may be required).
-Tap Settings, then the Menu drop-down.
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