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Saturday, November 30th, 2024 9:31 PM

Cannot access or setup voicemail on new phone

Receiving 'This mailbox is currently unavailable' when attempting to access voicemail

When attempting to access voicemail box from my home phone, I am receiving a message saying 'This mailbox is currently unavailable'. 

Official Employee

 • 

1.7K Messages

1 day ago

Good afternoon @user_ocjf63, and thank you for reaching out on our Community Forums with your voicemail issues. Our team will be happy to help. You can set up your voicemail by following the instructions here https://www.xfinity.com/support/articles/setting-up-voicemail. Have you also tried restarting your phone?

 

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