christyw45's profile

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2 Messages

Friday, July 11th, 2025

caller ID on my 2nd home phone line not displaying the correct name.

we had to change modems and after the install the name on the (home phone) second line changed to the account holders name. how do I change the name on the 2nd line to a name different from the name on the 1st line? we.ve had it the correct way (before the modem change) for 10 yrs.

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23 days ago

 

christyw45 Thank you for taking the time to reach out to us here on our Xfinity Forums! Our team would be more than happy to help you with working to fix the caller ID. To get started, please send us a DM to Xfinity Support with your full name and address. 

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