2 Messages
Caller ID not working
Caller ID has not displayed our landline phone calls on our TV for quite some time. I have the Xfinity voice option turned on so that's not the issue. Any advice?
2 Messages
Caller ID has not displayed our landline phone calls on our TV for quite some time. I have the Xfinity voice option turned on so that's not the issue. Any advice?
XfinityAdrienne
Official Employee
•
1.2K Messages
7 months ago
Hey there, user_yzn2yq! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. We would recommend confirm that your box and account meet the requirements here. I know you mentioned you previously had it, but from time to time, the requirements do get adjusted, and specific features may not be available. Please let us know if your account and box meet the requirements, we can look into further troubleshooting steps.
2
0