Caller id doesn't work since upgrade of new xfinty modem

No service changes here. What's wrong with your services? The upgrade/activation link for the new modem disconnected my voice service.  I had to spend excessive time with your online tech support to just resolve that. Now the caller id doesn't work on the TV. Works ok on the landlines phones???. Clearly there are technical issues on your end

@user_815261 - You've definitely come to the right place for support :) Our team is awesome to work with because we'll do everything we can to review and resolve things quickly. Thank you for taking the time to respond and confirm what you can. Could you please send our team a direct message to continue?

To send a direct message:

• Ensure you are first signed in, then you will see a chat box icon at the top right of your page. Click that or follow this link here: https://forums.xfinity.com/direct-messaging
• From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'.
• Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.

To expedite your request, we ask that you please include your name and the service address alongside a detailed summary of your request/question. Thank you!