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user_27e335
1st Topic

Visitor

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1 Message

Sunday, January 29th, 2023 9:27 PM

Closed

Caller ID display on TV

Is anyone having issue over the last couple of weeks with Caller ID display on TV

Question

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Updated 

2 years ago

742

2

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CCJay

Official Employee

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618 Messages

2 years ago

Hi, @user_27e335. Thanks for reaching out. Here's an article where you can learn how to set notifications for Xfinity X1 features like DVR Auto Extend, the Sports app, Xfinity Voice, Caller ID, and more on the On-Screen Guide https://www.xfinity.com/support/articles/x1-text-messaging-notifications. Let us know if this helps. 

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jeenb4

Regular Visitor

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14 Messages

2 years ago

I also am not getting Caller ID on my TV for incoming calls on landline!  No one seems to know why!

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CCYvonne

Contributor

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340 Messages

Hello @jeenb4 We appreciate you reaching out to bring this to our attention. I would like to work on fixing your caller ID to tv.  Can you please send our team a direct message with your full name and full address?

 

To send a "Direct Message" to Xfinity Support:

 

Click "Sign In" if necessary

Click the "Direct Messaging" icon

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 - An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

I no longer work for Comcast. 

2 years ago

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