Visitor
•
2 Messages
Call Forwarding Web Page Not Rendering Fully
I've tried Safari, Firefox, and Chrome, but nothing will get the page to show where I can enter #s for forwarding. Any advice most appreciated.

Visitor
•
2 Messages
I've tried Safari, Firefox, and Chrome, but nothing will get the page to show where I can enter #s for forwarding. Any advice most appreciated.
XfinityMarcos
Official Employee
•
2.4K Messages
4 years ago
Hello, @HFTobeason, I appreciate the details and screenshot you provided in your post. I get where you're coming from, that is a really clutch feature to have. I want to make sure I'm understanding you correctly, are you saying that the call forwarding page is incomplete or cuts off? Also, if you're not already, please use this link for a complete walkthrough for call forwarding details: https://comca.st/3nL8nSt.
0
0
HFTobeason
Visitor
•
2 Messages
4 years ago
@XfinityMarcos Thank you for your reply.
Sorry if I wasn't clear. The issue is that, as shown in the screenshot I posted, the Call Forwarding page never renders any input fields for Advanced Call Forwarding - I cannot input a number to forward my calls.
I have followed the instructions at https://www.xfinity.com/support/articles/forward-calls-with-call-forwarding. It's the step here that is impossible:
Because the page does not render that input field. Here's a better screenshot of the entire page in question:
You can see that no input fields are rendered under the "Advanced Call Forwarding" heading.
Maybe I'm doing something wrong? As I mentioned, I've tried with Safari, Firefox, and Chrome - all on a Mac.
8
0
chilinux
Contributor
•
48 Messages
4 years ago
Anyone seen indication Comcast has made progress on fixing this? This is not a problem with an individual account.
0
0