user_4fd43g's profile

New Poster

 • 

3 Messages

Tue, Nov 30, 2021 9:08 PM

Call forwarding not visible nor accessible

Mine looks like this:

https://rlbyrd.com/images/call_forwarding.png

No way to add numbers.  I need to be able to do so. I've already tried chatting with a representative with no mitigation.

XfinityTony

Official Employee

 • 

359 Messages

2 m ago

Hello! Thank you for taking the time to create a post, @user_4fd43g. Can you try clearing the cache and cookies on your browser and then try again? If that doesn't work, please, use the Direct Messaging icon (next to the bell) and compose a new message to "Xfinity Support" with your name and address so we can make sure the feature is active on your account.

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