Contributor
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122 Messages
call blocking
Can we block all calls from an area code? I want to blanket block all calls from a certain area code, so is that possible and if so how? And if not, what are we supposed to do with foreign scam call centers that apparently purchased a whole slew of numbers such that even though I keep blocking each individual one, they just call from another number. It's whack a mole, that an individual consumer has no chance of winning. I have I can't recall how many numbers blocked from this same call center with the same voice recordings and they aren't just spoofed for caller ID purposes because I can call them back on any of the different numbers. I will paste five examples below:
[Edited: "Personal Information"]
I have many, many, many more already blocked, but they just keep calling with new numbers. I want to block ALL PHONE CALLS FROM 276 area code. It's my phone, I pay the bill, and I should be able to demand that. How do I do it? Or will you guys get busy and do something about the problem???? (LOL, I know the answer to that already, so give us the resources to do it. Let me block ALL CALLS from the 276 area code... and when they switch to a different area code, let me block that one too. I am sick and tired of interrupting whatever I'm doing to get the phone only for it to be these same [Edited: "Language"] time and time and time and time again. I'm at my threshold of [Edited: "Language"] tolerance with this. Please help me.
OldeFatGuy
Contributor
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122 Messages
28 days ago
Title. When signed in, I click "Go to Billing" where I'm met with my current amount due. I want to see the details so I try clicking either See Current Statement or See Upcoming Charges, either one, doesn't matter, but when I do it then kicks me all the way out of xifinity and back to the sign in page... where I start all over, sign in, click My Account, click "Go to Billing" and once again when trying to view my current statement it logs me out and back to the intro screen.
I am NOT getting another browser if it's a browser issue. Firefox is not the most popular one, but it's not the least either. Either it works with Firefox... or I'll cancel Comcast. Which will it be?
I'm sick and tired of constantly being logged out when I want to just view my bill. Why is this so hard?
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XfinityAdrienne
Official Employee
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894 Messages
28 days ago
Hey there, @OldeFatGuy! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. With the spam calls, have you enrolled your number on the nomorobo site? We don't have any specific way to block 1 area code, and would recommend that as the next best step for you. You can go here for more details on blocking calls.
As far as the access to the bill, FireFox is a supported browser so that should be no issue at all. Have you attempted to access it in Incognito mode? Have you cleared your browser cache and cookies?
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