froghemoth's profile

Regular Visitor

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3 Messages

Monday, November 13th, 2023 6:21 PM

Closed

call block for "800 Service"

We get half a dozen or more calls each day from "800 Service". There are a million numbers associated with each "800 Service" exchange 800, 844, 877 etc. If you block one number they just use another one to call back. Eventually we run out of space to keep blocking numbers.

We need a way to screen or block ALL 8xx calls.

Our cell phones can do this. It is a simple software change on Xfinity's part to make this available on our Xfinity land lines. Please add this feature.

Official Employee

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1.8K Messages

1 year ago

 

froghemoth, Thanks so much for reaching out to Xfinity Support! I know exactly what you mean. We do have several things in place for your home phone to help with this. I will list them here for you. 
Spam Blocker: https://www.xfinity.com/support/articles/spam-blocker-overview
Anonymous Call Rejection: https://www.xfinity.com/support/articles/rejecting-anonymous-calls
Nomorobo: https://www.xfinity.com/support/articles/nomorobo
 
I hope this helps. I have the nomorobo set up on my landline, and it does work. We may get one ring, but after that, the call is gone. Let me know if you have any other questions. 

 

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