1 Message
Advanced call forwarding not working
Unable to activate advanced call forwarding. I want to connect nomorobo. When I go to my voice portal, the Call Forwarding page loads, then the button to activate Advanced disappears.
This has been a known issue for two years!
user_gg3baw
1 Message
2 months ago
I have experienced the same problem. After 2 online chats and 1 voice call, each one said the problem has been fixed and would work within an hour. That never happened. It seems the people who have attempted to help appear to have no technical expertise in the matter. I would like to speak to someone who has the technical ability to actually resolve the issue.
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sangregtf
New Poster
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3 Messages
1 month ago
I'm having the same issue. I can't add numbers to advanced call forwarding. I've tried all the troubleshooting steps.
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user_4ahymc
1 Message
1 month ago
I am having the same issue. It's March now and it's still not working.
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jefr21
1 Message
1 month ago
I have this same issue. I have been unsuccessful for a week getting anyone in support to escalate this issue to the correct people to resolve this issue. They keep asking and repeating the same incorrect information every time and want to reboot the cable modem. And then they say I am in contact with their technical department; However, it's clear the agent has no idea of what I am speaking about. The attached image from the page clearly indicates a system problem.
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