Visitor
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2 Messages
Advanced Call Forwarding disabled, can't setup NomoRobo
I am unable to enter the NomoRobo number in Advanced Call Forwarding. Instead, I see the message "This telephone number does not have access to Advanced Call Forwarding". I have attempted to resolve this with 4 chat agents, including one callback, but unfortunately no resolution. I am the primary user on the account. Please help.
XfinitySara
Official Employee
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2.1K Messages
19 days ago
Hello, @user_7qr73c! Our team would love to take a closer look and help with this :) I see you've also sent a direct message. Please just note that sending unsolicited private messages to myself or any other user is a direct violation of our Forums guidelines. You must first create your own public post requesting assistance, and once a Comcast verified employee responds and asks for a private message to be sent, you can then proceed with doing so. This is just a heads up for future reference, and I look forward to assisting you further. I'll reply to you directly (privately) in just a moment!
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