leeb337's profile

Visitor

 • 

2 Messages

Wednesday, February 7th, 2024 10:30 PM

2001000001

Why do I have multiple calls made to 2001000001 on my phone log?

5 Messages

21 days ago

I also had 264 calls placed since10/1/23 to 2001000001.All answered incoming calls get placed to this number.WHO?

Official Employee

 • 

435 Messages

20 days ago

@leeb337 How long has this been going on for? Are you still currently having this issue? 

Visitor

 • 

2 Messages

@XfinityShawin​  it's been happening for about a month 

Official Employee

 • 

556 Messages

@leeb337 are these happening at all times? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

1 Message

@XfinityShawn​ this began happening on our Comcast land line last fall. I first noticed it later in the fall but was able to follow them back to September. All calls that were not saved dated before September 1st Were Deleted from the log. This number is placed after every incoming call.

5 Messages

user_7z79uc

  Same thing happening since 10/1/23- answered- incoming- land line calls.

Official Employee

 • 

813 Messages

 

mpwayne Thanks for the additional information. We would like to take a closer look at your Xfinity Voice line, and have this situation investigated. Please send us a direct message. 
 
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

5 Messages

20 days ago

My question was NOT answered.  I am still having problem today 2/9/24.  Only -incoming - answered calls. 

I go on voice mail THEN calls. A call is PLACED to 2001000001 at exact time which I blocked.

Official Employee

 • 

3.7K Messages

Hey, @user_7z79uc! Thanks for reaching out to us. It sounds like we might need to have a closer look into this. Can you please click the Direct Message icon at the top right of the page, click on the pen and pad icon, enter Xfinity Support in the "To" section of the chat, and provide us with your first/last name and full address so we may further assist you?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

1 Message

I show I placed calls to

2001000001 what does it mean?

5 Messages

18 days ago

Who can :   (WE THE PEOPLE )   trust anymore?

5 Messages

9-10 days and still nothing done. Still happening. Maybe switch to someone who cares...

Official Employee

 • 

1.3K Messages

@user_7z79uc Hello, I would like to look more into this for you! Please send us a direct message with your full name and service address. 

Here are the detailed steps to Direct Message us:

• Click "Sign In" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 Message

17 days ago

I also have tons of calls placed to 2001000001.. So these are outbound calls but I’m not dialing them from my physical home phone.. so they are being initiated from inside Comcast world.. Is my service secure???? Will I get any charged fee’s for these calls I’m not making?? 

Official Employee

 • 

435 Messages

@user_z4ylcq How often are you seeing these calls made? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here