Visitor
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1 Message
URGENT: Construction/Addition - House Box Relocation and Burial Required in Deerfield
I need to open a Pedestal/House Box Relocation ticket. My current box is being enclosed by a home addition, creating a code and access violation. I have a temporary drop that needs burial.
EG
Expert
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116.9K Messages
3 hours ago
The concern is not "Community Center Guidelines" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJoe
Official Employee
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1.2K Messages
2 hours ago
Thank you for reaching out @user_bgucmq our team would be happy to assist with getting a tech scheduled.
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
See https://comca.st/3kYXwkR for an example
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