U

Visitor

 • 

1 Message

Wednesday, April 30th, 2025 11:01 PM

Cancel all services

I need to cancel my land line and internet service

with no hassle please. 

Official Employee

 • 

1.3K Messages

12 hours ago

Hey there, user_qpyh9s! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! We certainly hate to see you leave the Xfinity Family, but we would be happy to help with any changes on your account. Can you please send us a DM to get started? 

 

Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window 
Press Enter to send it

 

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