Visitor

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7 Messages

Friday, March 27th, 2026 9:10 PM

Xfinity Internet keeps dropping. The app says there's no problem, but it's definitely an issue on their side.

It has happened a couple times in the past 20 minutes, on multiple devices.  The router is Xfinity's.

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Official Employee

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663 Messages

1 hour ago

Hello, user_95kk7n! Thanks for reaching out to our XFINITY Community forum. I understand how vital it is to ensure you receive a strong connection at all times. Rest assured, you have reached the right team to assist you! Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future, we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. We will now proceed with a direct message for further assistance.

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