Visitor

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1 Message

Tuesday, October 14th, 2025

Will not recognize Mac address

Trying to connect box and it shows old Mac address

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Selected Oldest First

Expert

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113.9K Messages

4 hours ago

The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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187 Messages

4 hours ago

Hi user_698uh5, thanks for joining us in our community forums! I'm sorry to hear you're having issues connecting your equipment. Can you provide more detail about the device you're attempting to connect, what you're connecting it to, and how you're attempting to connect it?

 

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