Visitor

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1 Message

Monday, April 6th, 2026 9:08 AM

Why did my user name change

When I logged in, my user name was changed but I didn't want it changed. How can I change it back to original?

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Expert

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117.2K Messages

2 days ago

Concern moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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4.2K Messages

3 hours ago

Good morning @user_8on2jr Is this username here on this platform or is it when logging into Xfinity apps/website?

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