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user_87nuj8
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Wednesday, December 17th, 2025 9:55 PM

updating date of birth for verification

I need help updating my dob for verification.  I cannot get verified with the dob i am entering.

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34 minutes ago

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EG

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114.9K Messages

5 hours ago

The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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XfinityAngie

Official Employee

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2.2K Messages

5 hours ago

 

user_87nuj8, Thank you for reaching out to Xfinity Support. Try going to xfinity.com/myaccount to make the changes there. If you are still having trouble, let us know, and we can help. 

 

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user_87nuj8

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@XfinityAngie​ I need more help than that.  I've already tried your suggestion.  There is no option to change my dob.

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34 minutes ago

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