Visitor

 • 

1 Message

10/06/2026 9:13 PM

Promotional VISA Debit validity

Hi

My promotional visa debit card validity expired last week. can I request a new card.

Thanks

Oldest First
Selected Oldest First

Expert

 • 

35.1K Messages

2 days ago

@user_NVS 

Hi

My promotional visa debit card validity expired last week. can I request a new card.

Thanks

Has it been used?

Official Employee

 • 

3.9K Messages

50 minutes ago

 

Thanks for posting on our community forums, user_NVS. We can help with your request. Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue.

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

For an example of how to send us a direct message, check out this link:

https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

 

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