Sun, Nov 10, 2019 6:00 AM
Can someone please tell me why I have no reply buttons on a forum dealing with the loss of TCM?
This is the forum: WHY IS COMCAST CHANGING TURNER CLASSIC MOVIES TO SPORTS PACKAGE IN OCTOBER?
Thanks in advance
2 y ago
Gold Problem Solver
This was over the last 3 days. Others were posting and I couldn't.
If it is locked, I have to wonder why? I see the “Solved” tag. By what definition? It was a lively, ongoing discussion. Why was it shut down then?
I see no indication that the thread is locked. Others were posting to it when I couldn't...
I just went back to the forum and I have a post there responding to a post by someone else that I found here earlier this morning. There are still no reply buttons there. Very odd...
Thanks, Andrew. I don't spend much time here. Seems a bit clunky : )
It still makes me wonder why it was locked - seems to me that customers still needed some place to air their grievance, but that's up to Comcast, I suppose. I think they should be listening to those customers on this point, though. Viewers of TCM have a relationship with that channel and, as pointed out, many are seniors and may find it difficult to pay for something that was included in their package. It's just bad PR to me.
I certainly understand whose sandbox it is. I haven't read the whole thread so I can't speak to inflammatory, but What I did read was a lot of anger, and most of it somewhat understandable. On these kinds of forums it seems to me it's best to use a lock as a last resort. They have to listen to the customers and it doesn't seem like they're going to. It's a pretty dumb move, particularly with the general mood of the country right now. Comcast should definitely reconsider, in my opinion. But I'm just a customer myself. For now.