How do you mark a reply as the Accepted Answer?

Per this message, I'm being asked to "...mark a Reply as the Accepted Answer." When I follow the link I see no way to do this. Can you tell me how to mark a Reply as the Accepted Answer? Thx! George

Responses

XfinityMarcus

Official Employee

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1.1K Messages

7 months ago

Hello and thank you for reaching out today, user_336f8f. I would be happy to assist you with marking the reply and appreciate you looking into doing so to help future customers with the same concern. Are you given any options when you click the three dots on the right hand side of the comment?

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user_336f8f

Visitor

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8 Messages

@XfinityMarcus Options are Copy Link and Flag as Inappropriate

7 months ago

0

Again

Expert

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31K Messages

@user_336f8f

If you'll look underneath @XfinityMarcus's reply you'll see three options: Like, Reply, and Mark as Accepted Answer. If you don't see those options, either the thread has been closed or that option isn't available for that post.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer! tick

7 months ago

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user_336f8f

How do you mark a reply as the Accepted Answer?

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XfinityMarcus

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