user_336f8f's profile

Visitor

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8 Messages

Thursday, May 23rd, 2024 3:08 AM

How do you mark a reply as the Accepted Answer?

Per this message, I'm being asked to "...mark a Reply as the Accepted Answer." When I follow the link I see no way to do this. Can you tell me how to mark a Reply as the Accepted Answer? Thx!  George

Official Employee

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669 Messages

2 months ago

Hello and thank you for reaching out today, user_336f8f. I would be happy to assist you with marking the reply and appreciate you looking into doing so to help future customers with the same concern. Are you given any options when you click the three dots on the right hand side of the comment?

Visitor

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8 Messages

@XfinityMarcus​ Options are Copy Link and Flag as Inappropriate

Expert

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30.6K Messages

@user_336f8f​ 

If you'll look underneath @XfinityMarcus's reply you'll see three options: Like, Reply, and Mark as Accepted Answer.  If you don't see those options, either the thread has been closed or that option isn't available for that post.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick
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