Visitor

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1 Message

Thursday, March 5th, 2026 6:23 PM

How do I unjoin this

I do not want to join xfinity forum. Not sure I got here. Please delete my account. I’m 84 years old. I’m getting notifications I do not want. 

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Official Employee

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3.1K Messages

11 hours ago

 

NhanNgo041942, Hi there! Thanks for taking the time out of your Thursday to reach out. I can understand the concern and confusion with getting those notifications you don't want. You've come to the right place. We can help get this taken care of for you. To get started, please send us a direct message with your first/last name, full address, email address, or username that shows up on the forum notifications. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message so we can start the process to have the forum account removed and stop the messages from coming to you.

 

Expert

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116.4K Messages

9 hours ago

Concern moved here to the Community Center help section.

Expert

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33.7K Messages

3 hours ago

@NN041942 

I do not want to join xfinity forum. Not sure I got here. Please delete my account. I’m 84 years old. I’m getting notifications I do not want. 

Due to system limitations, we are unable to delete profiles from the forums. However there are 2 options:
 
  1. You can go into your profiles and uncheck all notifications. This will stop you from getting emails from the forums and allow you to come back later if you need assistance.
  2. We have let the Admin/Mod know that you are not wanting to participate in the forums at all and they can block you from the site.
 
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