Visitor

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3 Messages

Wednesday, July 8th, 2026 2:51 AM

Help with restoring service

Hello my service was disconnected today due to my past due scheduled payment not being processed and i wanted to have it reconnected and i will pay it tomorrow morning i had a fraudulent charge that wiped out my account and i just need help

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Official Employee

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775 Messages

7 hours ago

Hi there, and thanks for reaching out through the forums! Sorry to hear your services were disconnected. If eligible, you should be able to restore your services by setting up a payment arrangement. You can find steps to do so here: 
https://www.xfinity.com/support/articles/set-up-payment-arrangement

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