J

Tuesday, February 11th, 2025 9:38 PM

Closed

forum username

I would like to change my user name in this community forum to something less identifying. Most of the other users show "User3878" or something like that. When I go to the profile the username is grayed out with a red dot next to it.

Official Employee

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1.1K Messages

2 months ago

 

jviss18 Hi there! Glad you reached out, we have requested that the name be updated. 

 

Expert

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109.8K Messages

2 months ago

Concern moved here to the Community Center help section.

1 Message

13 days ago

How do we change the username in the forum?

Administrator

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4.2K Messages

Hey, @user_diyaoq! Thanks for reaching out to us on the Xfinity Forums! The only way to change the username is by request. I'll be sending you a DM to further discuss this!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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