Visitor

 • 

1 Message

Sunday, February 8th, 2026 5:37 AM

Forum account not wanted

I created the community forum account thinking I was signing in to my email. 
Please delete this account. 
I am unable to find out how to unsubscribe option that I can find.

Thank you in advance!

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Selected Oldest First

Official Employee

 • 

3.6K Messages

4 months ago

Hey there, user_v5zy01! I'm here to help! While we aren’t able to fully delete profiles, we can block your profile, so it functions the same way from a visibility and access standpoint. If you’d like us to move forward with blocking your Forums profile, just let us know, and we’ll take care of it. 

 

Visitor

 • 

1 Message

4 months ago

Forum account not wanted

I created the community forum account thinking I was signing in to my email. 
Please delete this account. 
I am unable to find out how to unsubscribe option that I can find.

Thank you in advance!

Official Employee

 • 

2.4K Messages

hi there @BlankBlank01. If you see above your comment. We are not able to delete the account but we can block you. Please let us know if you want us to block your profile.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
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