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Wednesday, May 11th, 2022 1:49 PM

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Enabling private messaging

Hi Xfinity, will you enable my private messaging feature?  Thank you!

Official Solution

Gold Problem Solver

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26K Messages

3 years ago

Hi Xfinity, will you enable my private messaging feature?  Thank you!

The Direct Messaging icon doesn't appear until you have made your first post. You should be able to see it now as long as you are logged in to the Forums (you may need to reload the page).

Using "Direct Messaging" before you have been asked to do so is considered a violation of the Forum AUP. See https://forums.xfinity.com/conversations/guidelines/xfinity-forum-acceptable-use-policy/602d9c64c5375f08cd574236.

You are encouraged to first post a brief description of your question or problem but without any personal information. If additional information is needed, you'll be asked to provide it.

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