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user_8tqjq6
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1 Message

Monday, April 20th, 2026 2:48 PM

Delete Forum Membership

I accidently created the community forum account thinking I was signing in to my email.  Please delete this account.  I am unable to find out how to do it myself-there is no unsubscribe option that I can find.

Thank you.

Question

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Updated 

6 hours ago

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Again

Expert

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34.2K Messages

18 days ago

@user_8tqjq6 

I accidently created the community forum account thinking I was signing in to my email.  Please delete this account.  I am unable to find out how to do it myself-there is no unsubscribe option that I can find.

Thank you.

Due to system limitations, we are unable to delete profiles from the forums. However there are 2 options:
 
  1. You can go into your profiles and uncheck all notifications. This will stop you from getting emails from the forums and allow you to come back later if you need assistance.
  2. However, you can request to have your account blocked or you can turn off all notifications.
 

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user_sb3vy4

Visitor

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4 Messages

@Again​ No, you tricked me into signing up, thinking I was signing into my email account. I want to delete this account.

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6 hours ago

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XfinityAngie

Official Employee

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2.6K Messages

16 days ago

 

user_8tqjq6, our expert, Again, is correct. Even though you may have signed up accidentally, we are a great resource to have. We are a part of the Corporate Team and can deal with a wide range of things from billing issues to sales, troubleshooting technical issues, as well as Mobile sales and concerns. Let us know if you need anything. We are always happy to help. 

 

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user_sb3vy4

Visitor

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4 Messages

6 hours ago

They tricked me into signing up, thinking I was signing into my email account. I want to delete this account.

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