Hey there user_qvgndv, and thanks for taking the time to create a post within our community forum 👍 The only reason your forums ID exists would be due to you currently being an Xfinity customer.
Your Xfinity ID provides you access to our Xfinity forums automatically as an additional support option. This can not be removed since it is attached to your active customer status, but rest assured, none of your personal information is available in any part your forum profile. If you're not a current customer, you won't be able to use an Xfinity forums account, and it would be automatically disabled after some time of inactivity. Please let me know if you have additional questions!
XfinitySeth
Official Employee
•
487 Messages
4 days ago
Hey there user_qvgndv, and thanks for taking the time to create a post within our community forum 👍 The only reason your forums ID exists would be due to you currently being an Xfinity customer.
Your Xfinity ID provides you access to our Xfinity forums automatically as an additional support option. This can not be removed since it is attached to your active customer status, but rest assured, none of your personal information is available in any part your forum profile. If you're not a current customer, you won't be able to use an Xfinity forums account, and it would be automatically disabled after some time of inactivity. Please let me know if you have additional questions!
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