1 Message
data breach
A family member recently bought a new cellphone from the local Xfinity store. Several days later, I started receiving phone calls from Xfinity/Comcast, asking if I was satisfied with the service. Initially, I blew these phone calls off. I decided the only way the calls would stop was for me to complete their ridiculous survey. So, I answered and interacted with a scammer. I didn't realize this until i neared the end of the call. The scammer was claiming that Xfinity was offering 45% off the monthly bill for seniors. Thankfully, I was able to hang up, call my bank, and change all of my passwords. And now I realize that the only way scammers would know that I am an Xfinity customer was if the scammers mined my information from the Xfinity database! How can a corporation this size be vulnerable to data breaches! I am astounded! BTW, I am STILL getting phone calls from the scammers (I know by the area codes.) I, of course, don't answer but I should not have to be harassed by these criminals because Xfinity cannot protect my information. Worse still, there is NOTHING I can do about it. I"m glad I don't have Xfinity protecting anything else.
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