G

Visitor

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4 Messages

Sunday, May 25th, 2025 12:28 PM

change username in forum

I have a typo in my username for this forum. can it be changed? 

Expert

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111.4K Messages

1 month ago

Concern moved here to the proper help section.

Visitor

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3 Messages

1 month ago

When I signed up for the forums, the username field was uneditable. My username is some random string. I too need to edit my username, but only for the forums. 

Expert

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31.8K Messages

@user_5tnnv6​ 

When I signed up for the forums, the username field was uneditable. My username is some random string. I too need to edit my username, but only for the forums. 

As long as you're not wanting to change it to something personal like your first and last names...nothing personally identifiable.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Visitor

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1 Message

How do we change our username ?

Expert

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31.8K Messages

@user_c4wota​ 

How do we change our username ?

The Forum administrators are the only ones that can change your username.  

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Administrator

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4.4K Messages

Hello, @user_c4wota! Thank you for reaching out and joining us on the Xfinity Forums. I can certainly assist you with getting your user name updated as long as it doesn't include any personal information. I will send you a direct message to see what you would like to change it to.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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