Visitor
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2 Messages
Change my xfinity ID username to something else
Please give me a link to the page where I can do this. I have tried your AI agent and it keeps thinking it is a password issue and it is not. I want to change the username from the old one to a new one. That is all.
Again
Expert
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34.6K Messages
2 days ago
@user_96jlpi
Is the one you posted this under the old one, or is it a new one?
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XfinityJon
Official Employee
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1.6K Messages
9 hours ago
In order to change your Xfinity ID Username, it would require creating a new one, and then if you wanted you could delete the old one. Here is some information on how to do so. Please let me know if this helps.
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