Administrator, I also need my username corrected.

I appreciate you reaching out for support here within our community JPL.54! You've come to the right place for help, and Xfinity makes it easy to update your username whenever you'd like 👍

To get started, follow these steps:

1. Sign in to xfinity.com.
2. Click the Account icon on the top right-hand corner and click Account and Identity.
3. Under Your Information, click Xfinity ID and Security.
4. Click Personal email within the Your Information section.
5. Click Change email.
6. You'll be asked to verify your identity. You can choose one of two ways:
   • Tap a notification in the Xfinity app
   • Enter a verification code fom your email or text message
7. Confirm you are the one trying to make this change by tapping the notification in the Xfinity app or entering the code.
8. Enter the new email address in the Email Address box, then choose Continue.
9. You'll receive a code at the email address you entered. Enter the code on the screen. Choose Verify. 
10. You'll recieve confirmation the email you entered is verified.

You can also find more on how to manage your Xfinity username by visiting Xfinity.com/support/articles/how-to-change-your-username.

Topic moved here to the Community Center help section. 

Hey @JPL.54 and @user_ydghxm! Thanks again for reaching out to us on Xfinity forums! I can certainly assist with updating your username on the forums, as long as it doesn't contain your last name or any profanity. Can you please click the Direct Message icon at the top right of the page, click on the pen and pad icon, enter XfinityMichaelC in the "To" section of the chat, so I may further assist you.

Thanks for reaching out to me, @JPL.54! I'm glad I could assist you with updating your username! As this has been resolved, I'm going to close the thread. @user_ydghxm you can still reach out to me if you need help with your username!