djp923's profile

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Friday, December 26th, 2025 1:13 PM

Adding Passkeys

When will you add passkeys to my email account?  I use  this address and Xfinity only since I like your email platform.  We have moved out of the Xfinity area but still intend to use it and have used since moving 7 years ago.  However I have had my email compromised and taken over with no safeguards to prevent it from happening again and it has happened twice. 

Since you no longer support mutiple email addresses for a single account, the multiple passkey thing is very important.

  I live in the Spectrum area here in Western New York  but prefer to use my old email.  

Thanks for anything you can do to protect your customers from this growing and problem causing fraud

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2 hours ago

When will you add passkeys to my email account? ...

Never. Comcast/Xfinity is in the process of closing down its email servers and migrating customer addresses to Yahoo.com. You'll still have a Comcast.net email address, but you'll have to login to Yahoo or access it's servers to send and receive email under that address. See:

https://www.xfinity.com/email 

https://www.xfinity.com/support/articles/yahoo-email-migration-overview

https://help.yahoo.com/kb/new-yahoo-mail/SLN36803.html

Once migrated, you may be able to use Yahoo's passkey facility. See https://help.yahoo.com/kb/create-remove-passkey-yahoo-account-sln35635.html

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