1 Message
Activation
So I recently received my xfinity modem, I downloaded the app, plugged everything in, followed the steps on app, but I get to a part where it asks me if my modem is blinking a white light yet, but honestly I presume the color to be slightly yellow more than it is white, the problem I guess I have is I don't know if the color is supposed to look slightly yellow and is considered white or it in fact is yellow and the light is not connecting
EG
Expert
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106.6K Messages
3 months ago
The concern is not "Community Center" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAldrik
Official Employee
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1.6K Messages
3 months ago
Thank you for reaching out to us @user_mj3d6a! If the light looks slightly yellow, that should be the blinking white light the app is asking about. For more information about the lights on the Xfinity Wireless Gateways, we have this really handy article.
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