I keep getting community mailers from one question that I submitted. These are a nuisance and I get multiple messages every day from other people that are commenting. How can this be stopped. I do not want to stop other communications I get from Xfinity/Comcast
Hey @user_furmnb! In that situation, you would want to go to your original question and click the unfollow link. This should stop any further notifications being sent to you. Here's a screenshot of what you would look for:
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
Due to system limitations, we are unable to delete profiles from the forums. However there are 2 options:
You can go into your profiles and uncheck all notifications. This will stop you from getting emails from the forums and allow you to come back later if you need assistance.
We have let the Admin/Mod know that you are not wanting to participate in the forums at all and they can block you from the site.
XfinityJeffB
Official Employee
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492 Messages
5 months ago
Thank you for reaching out to us here user_zoq3fh. We are working on your request now.
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Expert
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34.6K Messages
5 months ago
@user_zoq3fh
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