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19 Messages

Tuesday, August 25th, 2026 4:34 PM

10 days of rewards

Dear Xfinity,

You all hooped and hollared about 10 days, 8/20-8/30 of amazing rewards. Yes, last Thursday was a good showing but nothing else. I check at least once or twice a day. The park tickets was really nice but we don't  live in Florida and as we are older and walk less. That was a biggy reward and was nice but not for  us. Love the rewards program.  Overall, the rewards are great and appreciated as a customer benefit but haven't  seen 10 days of many rewards being posted. It was announced and promoted on any platforms for weeks. Just following up on it as I took note to follow up on the 10 day extravaganza. Maybe my Diamond Rewards page is not being updated.

You may try some more event rewards like in the past, SNL, Olympics....missed the FIFA World Cup. Also maybe extending the $1 movie rental from Thursday through Wednesday. Weekends are busy and weekdays are slower and not too much to watch on regular TV during the summer. Xfinity Rewards is a fun and highly anticipated watch event on Thursday. The sweepstakes, Amazon books, Game Stop vouchers, and movies are all welcomed. Thanks.

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Expert

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120.2K Messages

32 seconds ago

The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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