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Wednesday, November 2nd, 2022 7:56 PM

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YouTube TV is not working

After setting up Flex, everything seemed to be working fine. Prime Video, Peacock, YouTube, etc all worked. YouTube TV launched but none of the channels would launch. When I tried to launch a channel, I go an error message. Same for every channel in YouTube TV. I sent error message to Google , as directed, but still would no work. I tried unplugging and plugging in (twice). Now the YouTube TV app will not launch. Is the Flex box defective? Do I need to return it?

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Official Employee

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2.3K Messages

3 years ago

@Vavolsfan1 Hello, and thank you for choosing Xfinity! If you already have a subscription to YouTube TV, you can access it on your Flex streaming TV Box.

To sign in, find and choose the YouTube TV tile on your Flex streaming TV Box. At the main screen, select Sign In and enter your login information. What is the error message or code you're receiving?

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