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Wednesday, May 7th, 2025 3:46 PM

YouTube App Zoomed In on Xfinity Flex

Hello,

I’m experiencing an issue where the YouTube app on my Xfinity Flex device appears zoomed in. This only affects YouTube—other apps and the Flex menu display normally.

I’ve already tried:

• Restarting the Flex box

• Adjusting video output resolution and format

• Signing out of YouTube

• Checking aspect ratio (TV doesn’t have remote)

• Casting from another device (which works fine)

The issue seems isolated to the YouTube app on Flex. Please advise if this is a known issue or if a fix is planned.

Thanks,

Matt

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