Visitor
•
1 Message
Yesterday 12/2/2022, I got a text message about a movie rental. I didn’t do it,! How do I find out what happened and cancel the charge
I got a text message about movie rentaal i didnt do it
Visitor
•
1 Message
I got a text message about movie rentaal i didnt do it
XfinityTimothyA
Official Employee
•
756 Messages
6 months ago
@user_45fa8d Thank you for reaching out and bringing this to our attention. I can understand the frustration this can cause.
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
0
0